5 min read
What does that mean? Basically it is nothing else than companies spending millions on implementing new IT systems but not leveraging on it afterwards. Years later a re-boot project tries to finally link the IT-world (data) to the HR function’s understanding of how to work with it. Instead of immediately embracing it companies waste years to gain the right insights and finally act.
One of the best examples is the way HR uses data in daily life.
New systems give a lot of insights and opportunities. But HR functions very often do not change the way of working, forget to up-skill business partners to understand data & patterns, draw the right conclusions and also finally being able to put a price tag on a problem.
Instead of immediately enhancing the HR function with the right profiles and prepare business partners to work number driven leadership often hopes that the system implementation itself magically improves things.
Of course this is a false hope – without the people adopting different ways of working and embracing number-driven approaches it’s a big waste of money and time.
Unfortunately the mis-understanding often starts years before.
Line managers not happy with the performance of the HR department voicing the need of ‘new systems’. Often this is just a synonym for ‘HR needs to provide better value’.
Therefore the implementation of new IT solutions seems as ‘what business wants’ not understanding that you also need to use it in different ways to actually elevate the value you create for the business.
Successful organizations understand that upfront
While implementing the IT solution – they are also focusing on up-skilling HR professionals and enhancing the HR function in order to leverage on the millions spent for the systems. Of course it’s not easy to make that change (with all the resistance coming into the game as in any change process)
but transforming the HR function into a number-driven heavy-weight internal consulting muscle is definitely worth going for – and keeps industry leaders a nose length ahead of their competition.