Managing processes pro-actively based on hard facts
Customised Dashboards with links to the top- and bottom line are a strong basis to gain value out of all people management processes end-to-end
It is important to keep a clear focus what to reach with analytics and a dashboard – both are actually complementing each other in a very strong way if applied right. Our approach is context-sensitive (definitely not ‘one size fits all’) and focuses on what supports the company strategy and success best.
The logical starting point in most projects is the dashboard, focusing on the business needs with high value creating indicators. Based on that design it is easier to shape the IT in the right way providing the required data. On the other side, and based on the measurement results, analytics kick in and explain deviations and fine-tuning actions.
What to expect from a dashboard:
What is crucial to consider while developing a dashboard:
To unfold the power of a dashboard there needs to be two additional things done where F-Top Institute has developed an effective solution for:
Every company has very specific stories which needs to be fulfilled in order to create success (e.g. ‘attracting and developing top talent within the industry’). Each story consists of different metrics from different processes.
We define, shape and develop the stories – at the end each story even in a one-pager showing everything important to communicate in the company
Training HR professionals to understand, work with and communicate analytics and ‘stories’ to line management
We have developed a lean process to customise a dashboard to the client’s needs, formulating the right metrics while being context sensitive. The demand varies from overall corporate dashboards covering all people management processes to very specific dashboards for only some functions (e.g. recruiting), a single division or region.
Focusing on the business drivers for a specific organization, there are 4 different types of indicators:
Basing decisions on target ranges for the chosen metrics in a Best Practice Benchmark is as important as taking the time to define the raw data for the metrics - both together produce a strong dashboard
Based on vast experience working with metrics since 1999, we are unique in supporting companies in the following major areas: